South Carolina Diagnostic Imaging
South Carolina Diagnostic Imaging - About Us
Community-based Services
We operate on the philosophy that healthcare is primarily a community-based service. All South Carolina Diagnostic Imaging centers are created to be a permanent fixture in the communities in which they operate. To that end, each of our independent diagnostic imaging centers is staffed and operated at a local level. Talented professionals are employed to provide the best quality services to their own communities.

Quality Standards, Board Certification, and Accreditation
Our care givers have the credentials and experience to ensure you receive the highest quality imaging services. All of our radiologists are Board Certified. What's more, we are a preferred provider for an extensive array of managed care payers.
Our Locations
South Carolina Diagnostic Imaging has almost a dozen locations to serve you and your family's medical imaging needs.

Find the location closest to you:
SCDIAG - locations
Referring Physicians
South Carolina Diagnostic Imaging provides a superior level of medical imaging services to help referring physicians deliver the best possible treatment and patient care. Our radiologists pride themselves on providing responsive service to our referring providers. Reports are generated within 24 hours and are available to referring physicians through our online radiology information services.
Our professional and caring staff also recognizes when a patient visits our imaging centers they may be worried or anxious about their health and the procedure itself. Patient comfort and convenience is paramount as well as sensitivity to the individual needs of each patient.
Referral Forms, Reports & Images, Appointments
We're here to assist you! Results are available to referring physicians by clicking on the appropriate Provider Access button that is located on each page of our site. If you are interested in obtaining access to online reports and images and do not have a login, or if you're in need of more referral forms, your Marketing Manager can assist you. Our scheduling staff is available Monday – Friday to schedule your patient exams.
About Our Services
South Carolina Diagnostic Imaging offers a full range of imaging services with board-certified physicians, certified technologists, service-oriented staff and state-of-the-art imaging technologies. All diagnostic imaging procedures must be recommended by your physician and require a physician order. Your physician's office staff can assist you with your appointment or you can schedule your procedure directly with us.

Our diagnostic imaging services use the latest technology, including CT scan, MRI, ultrasound, diagnostic X-ray, and screening mammography. South Carolina Diagnostic Imaging is dedicated to providing the highest standard of care in diagnostic imaging services.
* Not all imaging services are available at each location. To determine if a specific imaging procedure or study is available at the location of your choice, please visit the corresponding service or location page.
Appointments
All diagnostic imaging procedures must be recommended by your physician and require a physician order. Your physician's office staff can assist you with your appointment or you can schedule your procedure directly with us.
Your Arrival
You will be asked to arrive before your scheduled appointment to allow time for you to complete the necessary paperwork. Please bring the following documents to your appointment:
Requisition/Order Form
Insurance Cards
Contact Information
Payment
Billing, Insurance, and Financial Assistance
At South Carolina Diagnostic Imaging, we want to assist you in coping with your financial requirements. Each health insurance company has different rules for filing claims. You may incur added expense if you fail to follow your insurer's requirements.
CareCredit
CareCredit
CareCredit is a healthcare credit card designed for your health needs. It's a way to pay for the costs of many treatments and procedures and allows you to make convenient monthly payments.
Careers
South Carolina Diagnostic Imaging is a part of Novant Health, an integrated not-for-profit health system nationally recognized for quality healthcare and innovation. If you are driven to succeed and share our desire to improve the health of our communities, then South Carolina Diagnostic Imaging might be the right place for you.

South Carolina Diagnostic Imaging offers many exciting opportunities for you to learn, grow and advance your healthcare career.

Find a Job
If you would like to join us in delivering the most remarkable patient experience in every dimension every time, we want to talk with you about possibilities on the South Carolina Diagnostic Imaging team. Employees at South Carolina Diagnostic Imaging are selected not only for their experience and ability but also for their willingness to deliver an exceptional level of customer service.
Online Payments
South Carolina Diagnostic Imaging plays a proactive role in helping patients receive quality care. We work with an extensive national network of insurance and managed care organizations. Always putting the patient first means ensuring your South Carolina Diagnostic Imaging experience is the best possible. Your experience as a patient continues throughout our care for you, until you are satisfied with the way we handle your insurance filing and any remaining bill payments

Payment Information
South Carolina Diagnostic Imaging offers you the ability to pay your account online. If you would prefer to speak to a customer service representative or you would like to use another form of payment, please call our Patient Account Services Department at (877) 442-2989 or you can email them by clicking here. The call center is open Monday through Thursday 7:30-6:00 and Friday 7:30-4:00 EST. Online payments can be made using Visa, MasterCard, Discover or American Express.

All you'll need...
You will need to have both your statement and method of payment on hand in order to complete the online payment process.
Frequently Asked Questions
Frequently Asked Questions
When your doctor recommends a diagnostic imaging test such as an MRI, CT, ultrasound, mammogram or X-ray, you have a choice where that test is performed. At South Carolina Diagnostic Imaging, we are dedicated to ensuring that you have an outstanding patient experience. We are committed to providing convenient, high quality radiology services at a price you can afford.

Knowing what to expect at your radiology appointment can ease concerns and help your visit go smoothly. Please view our Frequently Asked Questions page to find answers and contact us if you have further questions.

Billing & Insurance

Billing and Insurance
At South Carolina Diagnostic Imaging, we want to assist you in coping with your financial requirements. Each health insurance company has different rules for filing claims. You may incur added expense if you fail to follow your insurer's requirements. For patients with insurance, you will be required to pay any deductibles or co-insurance dictated by your insurance plan at time of service. Our staff will call your insurance company to get the best estimate of what you will owe for the procedure. Please remember this is just an estimate. The final patient amount owed will be determined after your insurance company processes your claim.

Pre-Certification
Many insurance companies list special instructions on the card regarding pre-certification or prior authorization for services. These instructions may require you to contact your company before your procedure (even for an emergency procedure). If your insurance company requires a preauthorization for your procedure, our Center will work with your referring physician to obtain the authorization. However, you as the patient should always ensure that the authorization if required is obtained. This will ensure the claim will be paid in a correct and timely manner. Check your card. If it shows you must call your insurance company for authorization, please make sure that you or a member of your family phones the company without delay. Usually, you must do so within 24 hours.

Health Insurance Plans
In most cases, South Carolina Diagnostic Imaging will bill your primary health insurance company directly. If we haven't heard from your insurer after 30-45 days, we may ask for your help in contacting them. Amounts that are denied, rejected or unpaid may become your responsibility, depending on your plan type and benefits.

Medicare
If you have Medicare, we will bill it first and then bill unpaid amounts to any supplemental insurance policies you may have. All unpaid balances may become your responsibility, depending on your plan type and benefits.

Workers' Compensation
If the bill is related to treatment for an on-the-job injury or accident, we will file a claim with your employer's workers' compensation insurance carrier after authorization. Claims that are denied may ultimately become your responsibility.

Medicaid
If you have a Medicaid insurance product, we will bill in accordance with your plan's policy. If we are not listed as a provider with your Medicaid product you may be responsible for the balance.

Un-Insured Options
For your convenience, South Carolina Diagnostic Imaging Imaging accepts most forms of payment including cash, checks, Visa, MasterCard, American Express and Discover credit cards.
Payment plans can sometimes be arranged in accordance with South Carolina Diagnostic Imaging policy.

Financial Assistance for the Uninsured and Special Financial Programs
We will work with you to see if you meet requirements for special financial programs.
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